Velocify Solutions ("Velocify," "we," "us," or "our") operates velocifysolutions.com (the "Site") and provides marketing and automation services (the "Services"). This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
- Information you provide: name, business name, email address, phone number, and any details you submit through our forms, booking pages, or when you contact us.
- Information collected automatically: IP address, browser type, device information, and usage data via cookies and similar technologies.
2. How We Use Your Information
- To provide, operate, and improve our Services
- To respond to your inquiries and schedule and confirm appointments
- To send SMS/text messages you have consented to receive (see Section 3)
- To comply with our legal obligations
3. SMS / Text Messaging
By providing your phone number and opting in, you consent to receive SMS text messages from Velocify Solutions related to your inquiry, appointment scheduling, reminders, and service updates.
- Message frequency varies (typically 2–8 messages per month).
- Message and data rates may apply.
- To opt out at any time, reply STOP. You will receive a confirmation and will not receive further messages.
- For help, reply HELP, or contact us at team@velocifysolutions.com or 707-227-0531.
- Carriers are not liable for delayed or undelivered messages.
No mobile information, phone numbers, or SMS opt-in/consent data will be sold, rented, shared, or disclosed to any third parties or affiliates for their marketing or promotional purposes. Your SMS consent is never shared with any third party.
4. How We Share Information
We do not sell your personal information. We may share information only with trusted service providers who help us operate (such as CRM, scheduling, and payment providers), under confidentiality obligations and only as needed to deliver the Services. We never share mobile or SMS opt-in data with third parties for marketing purposes.
5. Cookies
We use cookies and similar technologies to improve your experience and analyze site traffic. You can control cookies through your browser settings.
6. Data Retention
We retain personal information for as long as needed to provide the Services and as required by law. Communication and consent records may be retained for up to 7 years.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within 30 days.
8. Security
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure.
9. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date reflects the most recent revision.
10. Contact
Velocify Solutions
Email: team@velocifysolutions.com
Phone: 707-227-0531
Website: velocifysolutions.com